I'm really happy that The Mom Test by Rob Fitzpatrick has become a staple of Product Management. It's a simple but powerful truth for Product Managers. Interviewing customers and prospects is an accepted convention. Staying in the problem space "falling in love with the problem" is critical. The issue I've seen firsthand is that the way we change modes from interviewing into selling is just natural. I think of all product management this might be the most important one. Building the right landing page or user journey is nothing if you haven't really validated the problem you're trying to solve. There's two core truths Our own biases to sell our own solution(idea) will come through in questions unless we're very careful People in general are nice and don't want to tell you that you have a bad idea This book has great conversational examples of people slipping into selling over and over. It gives you great examples of how to prevent falling ...
The treatment of journalism as a business like any other has proven to be a mistake. The interesting caveat is that government funded media like the CBC, TVO and NPR are under attack as being puppets for the administration. Media are required by capitalists to be profitable. More small niche orgs like Canadaland, Betakit and the like are filling gaps created by neverending stream of cuts to traditional journalism outlets. The massive media conglomerates are falling all around us. The internet turned the cost of distributing information to near 0. which destroyed classifieds and other complimentary revenue streams. The ability to get news for free without a subscription was revolutionary like the guttenberg press. However the ROI on each reader was negligible. As google took the lionshare of the revenue newsrooms have been gutted. Mainly local newsrooms, at the cost of oversight. It also brought the cost of disinformation to 0 as well. The signal to noise ratio ha...